Subprocessors
A subprocessor is a third party we engage to process customer data on our behalf. This is the complete list — a company that is not on it does not see your data.
| Subprocessor | Purpose | Region |
|---|---|---|
| Hetzner Online GmbH | Infrastructure hosting — application servers, databases and file storage | EU (Germany and Finland) |
| Stripe | Payment processing and billing | EU/US — standard contractual clauses |
| LLM inference (Gemini) on the platform lane only — never trained on your data, and skipped entirely when you bring your own key | US — standard contractual clauses | |
| OpenAI | LLM inference on the platform lane only — never trained on your data, and skipped entirely when you bring your own key | US — standard contractual clauses |
| Anthropic | LLM inference on the platform lane only — never trained on your data, and skipped entirely when you bring your own key | US — standard contractual clauses |
| Moonshot AI | LLM inference on the platform lane only — a last-resort fallback when the providers above are unavailable, and skipped entirely when you bring your own key | Singapore |
Self-hosted components — PostgreSQL, the Nango OAuth gateway, SeaweedFS file storage, LiteLLM and listmonk — run on our own infrastructure and are not subprocessors.
We notify workspace owners before adding or replacing a subprocessor.